Articles in this section
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What other tips do you recommend for keeping my account safe?
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What if I change devices or IP address? Will that impact my account?
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Can I restrict or temporarily lock my account?
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What notifications will I receive related to account security?
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How does Coinhub Exchange store and protect my funds?
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Can I whitelist wallet addresses for crypto withdrawals?
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How do I secure my Coinhub Exchange account?
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What is Two-Factor Authentication (2FA) and how do I enable it?
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What should I do if I notice suspicious activity on my account?
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What is Authy and how do I set it up for my account?
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How do I use 2FA with my new phone device/number?
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What is an Approved Address?
How does Coinhub Exchange store and protect my funds?
Your funds are protected using industry-leading security practices. The majority of crypto assets are stored in offline cold storage wallets managed through secure, multi-signature custodial infrastructure. A small portion is held in online hot wallets to enable fast withdrawals and trading access.
For fiat funds, we use regulated financial institutions to safeguard customer deposits in segregated bank accounts. These funds are not lent or used for operational purposes.
Coinhub Exchange employs strong encryption, monitoring systems, access controls, and automated threat detection to protect both your funds and your personal information.