Articles in this section
-
What other tips do you recommend for keeping my account safe?
-
What if I change devices or IP address? Will that impact my account?
-
Can I restrict or temporarily lock my account?
-
What notifications will I receive related to account security?
-
How does Coinhub Exchange store and protect my funds?
-
Can I whitelist wallet addresses for crypto withdrawals?
-
How do I secure my Coinhub Exchange account?
-
What is Two-Factor Authentication (2FA) and how do I enable it?
-
What should I do if I notice suspicious activity on my account?
-
What is Authy and how do I set it up for my account?
-
How do I use 2FA with my new phone device/number?
-
What is an Approved Address?
What should I do if I notice suspicious activity on my account?
If you see any unexpected logins, password reset requests, or withdrawal attempts, please act quickly:
- Change your password immediately from a secure device.
- If you have 2FA enabled, reset it within your account or contact support if your device is lost.
- Contact Coinhub Support right away so we can investigate, lock access if needed, and help recover your account.
We also recommend checking your login history under account settings to review recent activity. The faster you act, the easier it is to prevent further issues.